Terms of Service
Re-Shell Co., Ltd. (hereinafter referred to as “the Company”) establishes the following Terms of Use regarding the use of the shopping site operated by the Company (hereinafter referred to as “the Site”).
Article 1 Scope of These Terms
These Terms govern the services provided by the Site.
Article 2: Members
1. Individuals who accept these Terms and complete the prescribed membership registration process, and who are subsequently approved by the Company, shall be deemed “Members.”
2. The Company may refuse membership approval if it determines that approving an individual as a Member is inappropriate.
3. Only one membership registration is permitted per individual (“One Member”).
Article 3: Password Management
1. Members shall bear full responsibility for managing and using the password registered on this site.
2. Transferring, selling, lending, or otherwise disposing of passwords is strictly prohibited.
3. The Company shall not be liable for any damages arising from a Member's negligence in password use or from unauthorized third-party access. Any action taken using a password shall be deemed a valid expression of intent by the Member associated with that password.
Article 4: Member Registration Information
1. Member registration information shall be owned by the Company. Personally identifiable information (name, address, phone number, email address) shall not be provided outside the Company except when entrusted to contractors within the scope necessary for providing this service, or when the member has consented to its disclosure.
2. Notwithstanding the preceding paragraph, we may disclose part of the membership registration information (name, address) without the member's consent in the following cases:
(1) When we determine disclosure to the police or relevant authorities is necessary to prevent harm to our company, other members, or third parties.
(2) When we determine it is necessary to comply with a request for disclosure of registration information from the police, court, public prosecutor's office, bar association, consumer center, or other authorities with equivalent authority.
(3) When we otherwise deem disclosure appropriate.
3. We do not permit any false declarations regarding any item of registration information declared by a member upon joining.
4. Should any member's registration information change, the member shall promptly complete the prescribed procedures.
Article 5: Prohibition of Use Beyond Personal Use
Members shall not reproduce, sell, publish, or otherwise use any information obtained through us beyond the scope of personal use, except with our approval (which includes obtaining consent from any third party holding rights to such information through us).
Article 6: Prohibited Acts by Members
1. The Company prohibits members from engaging in, or attempting to engage in, any of the following acts:
(1) Acts contrary to public order and morals
(2) Acts leading to criminal activity
(3) Acts violating laws, regulations, or other rules
(4) Acts infringing upon the copyrights or other intellectual property rights of the Company, other members, or third parties
(5) Acts infringing upon the property, privacy, or other rights of the Company, other members, or third parties
(6) Acts causing disadvantage to the Company, other members, or third parties
(7) Acts defaming or slandering the Company, other members, or third parties
(8) Acts obstructing the operation of the Company's website or damaging the Company's reputation
(9) All business activities conducted using the member's identity without the Company's approval
(10) Election campaigning or similar activities, or acts violating laws such as the Public Offices Election Act
(11) Providing false answers to any surveys conducted by our company, including during the membership application process
(12) Sending or posting harmful computer programs
(13) Unauthorized use of IDs and passwords
(14) Other acts deemed inappropriate by our company as conduct by the member
Article 7: Revocation of Membership
1. The Company may revoke a member's membership without prior notice or consent if any of the following applies:
(1) Violation of the prohibited acts stipulated in Article 6 or any other provision of these Terms
(2) The Company determines that information declared by the member during enrollment or subsequent surveys was intentionally false
(3) Unauthorized use of a password or causing such unauthorized use
(4) When the member engages in unauthorized activities not permitted by the Company
(5) When the member engages in other activities deemed inappropriate by the Company
2. Upon revocation of membership, all rights held by the member against the Company shall be terminated.
Article 8: Withdrawal
When a member wishes to withdraw from the Company, they shall notify the Company following the prescribed procedures. Withdrawal becomes effective upon completion of the withdrawal process by the Company.
Article 9: Amendment of Terms
The Company may amend these Terms at any time without prior notice or consent from members. The amended terms shall be deemed accepted by all members upon being displayed on this website for one month. However, in unforeseen circumstances where harm to third parties is anticipated, such as potential adverse effects, the amended terms shall take effect immediately without waiting for the aforementioned period.
Article 10: Service Interruption or Suspension
1. The Company may suspend or interrupt all or part of its services without prior notice or consent from members in the following cases:
(1) During regular maintenance, updates, or in the event of an emergency on the Website
(2) When continued operation of the Website becomes difficult due to force majeure (e.g., fire, power outage, natural disaster) or other unforeseen circumstances
2. Even if Members suffer disadvantage or damage due to the above circumstances, the Company shall be exempt from liability.
Article 11: Changes and Discontinuation of Service Content
1. The Company may change or discontinue the service content of this Site without prior notice or consent from Members.
2. Even if services are changed or discontinued based on the preceding paragraph, the Company shall not be liable for any disadvantage or damage incurred by members.
Article 12: Service Suspension
The Company may suspend services on this site after providing a certain period of advance notice.
Article 13: Handling of Personal Information
Personal information collected by the Company shall be handled as follows. When you provide personal information to us, we kindly ask for your consent to the following handling practices.
1. The purposes for using this personal information are as follows:
(1) Member management
(2) Sales of products and services
(3) Packaging and shipping of products, etc.
(4) Provision of warranty and after-sales service (including customer inquiries)
(5) Information analysis (e.g., analysis of purchaser demographics)
(6) Providing information about new products and services, and conducting customer surveys
2. We will not disclose or leak the above personal information to third parties. However, please note that this does not apply in the following cases:
(1) When disclosure is necessary for us or our subcontractors to fulfill contractual obligations to you, such as providing your name and address to delivery companies or entering your name on original products
(2) When disclosure of customer information is required by courts, other judicial authorities, or administrative agencies based on laws and regulations
(3) When necessary to protect the rights and property of our company, our affiliated companies, customers, or third parties
(4) When necessary to avoid inconvenience or damage to our company or our affiliated companies arising from disputes between customers and other customers or third parties
(5) Customers may freely decide whether to provide our company with information such as their name and address. However, please note that if you do not provide your name, address, or other information, we will be unable to provide you with this service.
(6) After entering your personal information, you may request disclosure of your name, address, telephone number, and other personal information from us. Furthermore, if the disclosed personal information is found to be incorrect, you may request us to correct or delete such personal information. To request disclosure, correction, or deletion, please contact the person in charge of customer personal information or the inquiry desk specified in the following section.
(7) Manager of Provided Personal Information and Contact Information
Inquiry Desk
Address: Studio Nihonbashi Room 503, 9-10 Nihonbashi Kobuna-cho, Chuo-ku,
Tokyo 103-0024
Company Name: Re-Shell Co., Ltd.
Personal Information Inquiry Desk Contact: Fumiko Kato
E-mail: ○○○
Article 14: Disclaimer
1. The Company shall not be liable for any damages incurred by members or third parties due to delays or interruptions in the provision of services on this site, regardless of the reason.
2. The Company shall not be liable for the accuracy, suitability for specific purposes, or any other aspect of information obtained through the use of services on this site.
3. The Company shall not be liable for any damages arising from information obtained through the use of the services on this site.
4. Should disputes arise between a Member and another Member or a third party concerning information or services provided through this site, the Member shall resolve such disputes at their own expense and responsibility and shall not cause damage to the Company.
5. The Company shall not be liable for the performance of obligations related to transactions such as the sale of goods between members and third parties conducted through this site, nor for any disputes arising from such transactions.
6. The Company shall not be liable for any issues arising from the disclosure of a member's registration information based on Article 4, Paragraphs 2 and 3.
Article 15: Provision of the Service
1. Application Method
Applications for the Service shall be made via this website.
2. Application Hours
“Product applications are accepted 24 hours a day. However, applications may be unavailable due to server maintenance or other reasons. In such cases, the Company shall bear no responsibility whatsoever.”
3. Displayed Prices
Prices displayed include tax.
4. Shipping Fees and Cash-on-Delivery Charges
Shipping fees vary by product and destination. Members must confirm fees on each product detail page. Members using cash-on-delivery service will bear the cash-on-delivery charge.
5. Payment Methods
Bank transfer and cash-on-delivery are available. Bank transfer fees are the customer's responsibility.
6. Contract Formation
The sales contract for the ordered items is formed between the customer and our company when the “Order Confirmation Email” is sent from our company to the customer.
7. Purchase Receipt
The “Order Confirmation Email” sent by our company to the member via email serves as the “Purchase Receipt.” Please keep it in a safe place.
8. Delivery Address
Delivery addresses are limited to locations within Japan.
9. Delivery Date
Unless a specific date is requested, orders are generally shipped within 3 business days after placement.
※Delivery may be delayed depending on circumstances.
10. Cancellation, Returns, and Exchanges
(1) Orders may be canceled within 24 hours of the order date and time. To cancel a contract, please contact our website inquiry desk.
(2) Cancellations after delivery will only be accepted if the shipped item is defective or differs from the ordered item (and only if notified within 7 days of arrival). We do not accept cancellations or returns for customer convenience. Please select carefully when ordering.
(3) Notwithstanding the preceding paragraph, cancellations, returns, or exchanges cannot be accepted for the following items:
・Opened or used items
・Items where more than 8 days have passed since delivery
・Items damaged or soiled by the customer
・Items missing their packaging (bags/cases)
(4) If an item has an obvious defect or is the wrong item, we will cover the return shipping costs.
11. Warranty
Except as stated in the preceding article, we provide no warranty whatsoever for defects in the products we sell.
12. Other Important Notes
(1) Some products have limited quantities available and may be sold out, preventing delivery.
(2) Due to manufacturer specification changes, some delivered products may differ slightly from those shown on our website.
(3) Product photos on our website are actual product images. However, colors viewed on a monitor may differ from those seen in person.
(4) Please understand that we cannot be held responsible for any issues arising from the non-delivery or garbled text of emails sent from us to you or from you to us.
(5) If you order multiple items and some are out of stock, we may, at our discretion, deliver the entire order only after all items are available.
Article 16: Agreed Jurisdiction
In the event litigation becomes necessary between the Company and a Member concerning this Site, the Tokyo District Court shall be the exclusive agreed jurisdiction court.
Article 17: Governing Law
The formation, validity, performance, and interpretation of these Terms shall be governed by Japanese law.
Established August 31, 2025